> For the complete documentation index, see [llms.txt](https://barker-valuation-services.gitbook.io/barker-price-warranty/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://barker-valuation-services.gitbook.io/barker-price-warranty/barker-introduction/customer-and-product-flow.md).

# Customer and Product Flow

How does the product work?

### Customer Experience

A simulated offering of the customer experience for Barker's consignment product on Ebay is shown here. In this example a customer provided details associated with a product they're selling, these details are used by Barker to provide a price warranty valuation through Barker's white labeled APIs. The customer action required to purchase Barker's offering is simply to check a box during the consignment process.

<figure><img src="https://4239539429-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2EJyOpdZYPd6WKUi8gtH%2Fuploads%2FomviQTSgkkTadBrz5nQP%2Fimage.png?alt=media&amp;token=736f204a-e97e-4b44-b957-dcfebbec2b63" alt=""><figcaption><p>Customer Flow, Consignment Product</p></figcaption></figure>

### Product Process

The exact steps followed to provide a price warranty, and following a customer's purchase of the price warranty are outlined below. These steps are automated through API integrations.

<figure><img src="https://4239539429-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2EJyOpdZYPd6WKUi8gtH%2Fuploads%2FxDMEBJDZ06RMKe3eDLTO%2Fimage.png?alt=media&amp;token=a54a2510-3b19-4d73-9dbd-5ac603433d23" alt=""><figcaption><p>Product Flow for Consignment Product</p></figcaption></figure>